01Introduction & Consent
Welcome to bs999. These Terms & Conditions ("Terms") form a legally binding agreement governing your use of the bs999 platform. By creating an account or using any of our services, you are deemed to have fully accepted these Terms.
Bs999 is an online gaming platform offering slots, Live Casino, Sports Betting, and more. We want you to be fully informed about how our platform works — which is why these Terms & Conditions are written in clear, plain language.
Important: If you use bs999 without reading these Terms, you do so at your own risk. In the event of any dispute, these Terms will serve as the definitive reference.
These Terms may be updated at any time. Your continued use of bs999 following any changes will be taken as your acceptance of the revised Terms. We recommend checking this page regularly.
02Account Rules
To register an account on bs999, you must meet the following requirements. You are required to provide accurate and complete information at the time of registration. Accounts created with false information may be closed at any time and any balance may be forfeited.
- You must be at least 18 years of age at the time of account registration
- Each person is permitted only one account — multiple accounts are strictly prohibited
- You must register using your real name, mobile number, and date of birth
- You are responsible for keeping your account password secure — it must not be shared with anyone
- Any unauthorized use of your account must be reported to bs999 Support immediately
- KYC verification (identity/photo) may be requested at any time and must be provided when asked
- Operating an account on behalf of someone else or through a proxy is strictly prohibited
bs999 reserves the right to verify any account it deems suspicious. Withdrawals may be placed on hold until verification is complete.
03Deposit & Withdrawal Rules
Deposits on bs999 can be made via Mobile Banking, Nagad, Rocket, and bank transfer. Deposits are generally processed instantly, though bank transfers may take 1–3 business days.
- Minimum deposit: BDT 500 (may vary depending on payment method)
- Maximum deposit: determined by account level and payment method
- Deposits must be made from a payment account registered in your own name — using someone else's account is not permitted
- Withdrawals are typically processed within 15 minutes to 24 hours
- KYC verification must be completed before any withdrawal can be made
- Bs999 may delay or suspend withdrawals in the case of suspicious transactions
- Transactions will be cancelled if money laundering or fraudulent activity is suspected
For any issues with deposits or withdrawals, Bengali-language support is available 24/7 via live chat.
04Bonus & Promotion Terms
Bs999 offers a range of bonuses — including welcome bonuses, reload bonuses, free spins, cashback, and VIP bonuses. Each bonus comes with specific terms that must be met.
- To claim a bonus, you must meet the conditions listed on the relevant promotions page
- Bonus funds cannot be withdrawn until the wagering requirement has been met
- The welcome bonus is available once only, at the time of your first deposit
- Using multiple accounts to claim bonuses is strictly prohibited — if detected, all associated accounts will be closed
- Bs999 reserves the right to modify, suspend, or cancel any bonus offer at any time
- Bonuses are valid on selected games only — check the promotions page to see which games are eligible
- Bonus validity is typically 7 to 30 days — expired bonuses are cancelled automatically
Warning: Bonuses are provided for entertainment purposes only. Winnings from bonuses are not guaranteed.
05Gaming Rules
All games on bs999 are powered by third-party certified RNG (Random Number Generator) technology. This means every game outcome is entirely random and unbiased — with no possibility of manipulation.
- If a technical issue occurs during a game, bs999 reserves the right to void that round
- In Live Dealer games, the dealer's decision is final — claims based on screenshots will not be accepted
- Any winnings obtained by exploiting software or game errors will be voided
- Bets lost due to internet disconnection will not be refunded
- Maximum bet limits apply to certain games and cannot be exceeded
- Sports Betting results are sourced from officially recognised national and international sources
06Responsible Gaming
Bs999 believes gaming should be a healthy form of entertainment — not a source of addiction or financial stress. That's why responsible gaming is our top priority.
- Deposit Limit: Set your own daily, weekly, or monthly deposit limits at any time
- Self-Exclusion: Option to temporarily suspend your own account for a set period of time
- Cooling-off period: you can take a break from gaming for anywhere between 24 hours and 6 weeks
- If anyone under 18 has access to your device, please enable parental controls
- If you notice signs of problem gambling, please contact Support right away
07Privacy & Data Protection
Your personal information is of the utmost importance to us. bs999 uses SSL encryption and advanced cybersecurity technology to keep all your data fully protected.
- The information provided at registration will only be used for account management and KYC verification
- Your information will never be sold to third parties
- Information may be disclosed to authorities where required by legal obligation
- Cookie and browsing data are used to improve service quality
- You may request deletion of your data — however, certain information may be retained for legal compliance purposes
08Prohibited Activities
The following activities are strictly prohibited on bs999. Any violation may result in permanent account closure and forfeiture of all balances.
- Creating multiple accounts to collect bonuses
- Using bots, scripts, or automation software
- Deliberately exploiting any game bug or glitch
- Money laundering or transactions involving illegal funds
- Using another person's account or payment details
- Defrauding other users on the platform
- Attempting to complete KYC verification using a false identity or forged documents
- Filing a chargeback or payment dispute without valid grounds
If any of the above activities are proven, bs999 reserves the right to take legal action.
09Account Closure & Suspension
Bs999 reserves the right to suspend or permanently close your account without prior notice in the following situations:
- If clear evidence of a terms violation is found
- If false information is submitted during KYC verification
- If suspicious financial activity is detected
- Upon direction from law enforcement authorities
- If an account has been inactive for an extended period (more than 12 months)
You may request to close your own account at any time. Any outstanding balance will be withdrawn before closure — subject to applicable withdrawal conditions.
10Terms & Conditions Updates
Bs999 reserves the right to update these Terms & Conditions at any time. Any changes will be reflected on this page, and the "Last Updated" date at the top will be revised accordingly.
For significant changes, we will attempt to notify you via your registered email or SMS. However, it remains your responsibility to stay informed — please check this page regularly.
Continued use of bs999 after any changes takes effect means you accept the updated terms.
Yes, you must be at least 18 years old to open an account. You will need to verify your age with a national ID or passport during KYC verification. Accounts belonging to users under 18 will be closed immediately.
The wagering requirement means you must place a specified amount in bets before withdrawing bonus funds. For example: if you receive a BDT 1000 bonus with a 30x wagering requirement, you must wager a total of BDT 30,000 before making a withdrawal. Wagering requirements vary by bonus — please refer to the promotions page for full details.
Yes, you can request account closure at any time via live chat. Please withdraw any remaining balance before closing your account. For self-exclusion, your account can be temporarily suspended for a specified period.
Withdrawals via Mobile Banking and Nagad are typically processed within 15 minutes to 2 hours. Bank transfers may take 1–3 business days. Delays may occur if KYC verification is incomplete or suspicious activity is detected.
For significant changes, you will be notified via SMS to your registered mobile number or through an in-app notification. You can also check the "Last Updated" date at the top of this page to track the latest changes. We recommend reviewing this page on a regular basis.
Yes, all games on bs999 use certified RNG technology verified by independent third-party organisations. This means every spin, card, or dice outcome is completely random. Neither any player nor bs999 itself can influence the results.